CALGARY, AB – Calgary Transit is piloting a new system for mobile ticketing that will allow riders to pay for and validate their transit fare using an app on their smartphones. Testing will take place from late June to late September on four routes in the city.
“Calgary Transit is always looking for ways to improve the customer experience, including making paying for transit easier,” says Chris Jordan, manager of service design for Calgary Transit. “Our goal is to provide a reliable, secure and convenient option for our riders to buy and display their transit fare.”
The app will be tested for a 90-day period on routes
- 4 – Huntington,
- 38 – Brentwood/Temple,
- 149 – Point Trotter, and
- 150 – 114 Ave. S.E.
Riders who regularly take one or more of these routes are invited to sign up to be a part of the pilot group. The group will be asked to download a test version of the app, set up an account, including payment information, and use the app throughout the 90-day pilot. Their feedback will be used to fine-tune the app and confirm it meets the needs of Calgarians. The deadline to sign up is May 29.
“We’ve selected a system for the My Fare app that has been successful in many other cities, and are pleased to be testing it with our riders,” Jordan says. “This pilot will ensure we are providing the right payment options, in the right way, now and into the future.”
For more information about the pilot visit calgarytransit.com/MyFare.